Troubleshooting & FAQ
Quick answers when something isn’t working the way you expect.
- Why Is My Track a Straight Line?AndroidIf your recorded track jumps in straight lines, Android likely stopped Topo Maps+ in the background. Allow unrestricted battery usage to fix it.
- Why Is My Bearing Inaccurate?iPhone & iPadAndroidFix an inaccurate compass or bearing in Topo Maps+ by ruling out magnetic interference and calibrating your phone’s compass.
- Where Did My Data Go?iPhone & iPadAndroidIf your waypoints, routes, or tracks aren’t showing in Topo Maps+, check your My Data overlays, your sync status, and which account you’re signed in to.
Still need help?
We’re a small team and we read every message. Email support@topomaps.co and tell us which device you’re on.